Darcel Jackson is the mother of a wonderfully-made 16 year old daughter, Anniyah whom has complex health needs. This changed the course of her life and created a passion to facilitate improvement with various aspects of special needs caregiving. She currently serves as Patient and Family Coordinator at Children’s National where she works to advance Patient/Family Centered Care and coordinates ways in which patients and family members can contribute to the mission and values of the organization. She assists with the design, implementation and evaluation of services, programs or systems that enhance services to families by providing the patient/family perspective.
Darcel, a Certified Patient Experience Professional is also a parent advisor on Children’s National Patient and Family Advisory Council and through her participation sits on various hospital committees (i.e. Patient Experience Committee, Diversity and Inclusion Sub-Committee, Clinical Effectiveness Committee, etc.). She resides in Maryland with her husband, daughter, bonus son, nephew and the families' Jack Russell Terrier.